Frequently Asked Questions

Find answers to common questions about our accounting services, pricing, and how we work.

Pricing & Packages

How much do your services cost?
Our packages start from £39/month for simple sole traders and gig workers (Self-Employed Starter). Growing businesses typically pay £99-249/month depending on complexity. We also offer one-off Self-Assessment returns from £199. All pricing is fixed and transparent—no hourly rates or hidden fees.
Do you charge extra for software?
No. Cloud accounting software (Xero, QuickBooks, or FreeAgent) is included in all our monthly packages at no extra cost. We’re certified partners with these platforms and provide full setup and training.
Is there a discount for paying annually?
Yes! If you pay annually upfront, you receive a 10% discount on your total fees. This is reflected in our quote calculator.
What’s included in the £39/month Starter package?
The Self-Employed Starter package includes: annual Self-Assessment preparation and filing, basic bookkeeping support, MTD-ready software, expense tracking guidance, email support, and tax-saving tips. It’s perfect for sole traders, drivers, and gig economy workers with straightforward affairs.

Our Services

What services do you offer?
We offer comprehensive accounting services including: Self-Assessment tax returns, company accounts and Corporation Tax, VAT returns, payroll and RTI, bookkeeping, MTD compliance, CIS returns for construction, R&D tax credits for tech companies, and company formation. We also specialise in landlord accounting and international e-commerce.
Do you handle VAT returns?
Yes. VAT return preparation and submission is included in our Growth package (£249/month) or can be added to other packages for £30/month. All our VAT returns are MTD-compliant and we handle quarterly filing to HMRC.
Can you help with CIS (Construction Industry Scheme)?
Absolutely. We’re CIS specialists and handle subcontractor verification, monthly CIS returns, and CIS statements. We also help contractors reclaim overpaid CIS deductions through their Self-Assessment. CIS is included in our Trades Growth package or available as an add-on.
Do you work with landlords?
Yes, landlord accounting is one of our specialities. We handle Self-Assessment for rental income, MTD compliance (mandatory from April 2026 for landlords earning £50k+), expense optimisation, and portfolio management. Our packages are designed specifically for property investors.

Getting Started

How do I switch accountants?
Switching is simple. You sign our engagement letter and we handle everything else—including contacting your previous accountant, obtaining your records, and managing the professional handover. Most clients are fully onboarded within 2 weeks with zero hassle.
Do you offer a free consultation?
Yes! We offer a free 15-minute discovery call to understand your situation and answer your questions. There’s no obligation and no pushy sales tactics. Book a slot that works for you through our online booking system.
What information do you need to get started?
To get started, we typically need: proof of identity, your UTR (Unique Taxpayer Reference) if you have one, bank statements, and access to your previous accounting records. We’ll guide you through exactly what’s needed during onboarding.
What’s your 90-day guarantee?
If you’re not completely satisfied with our service within the first 90 days, we’ll refund your fees in full and help you transition to another provider. No questions asked. We’re confident you’ll love working with us, but this gives you peace of mind.

Tax & HMRC

When is the Self-Assessment deadline?
For the 2024/25 tax year, paper returns must be filed by 31 October 2025 and online returns by 31 January 2026. Any tax owed is also due by 31 January. We recommend filing early to avoid the rush and identify tax-saving opportunities.
What is Making Tax Digital (MTD)?
Making Tax Digital is HMRC’s initiative requiring digital record-keeping and quarterly submissions. From April 2026, landlords and self-employed individuals earning over £50,000 must comply. The threshold drops to £30,000 in 2027 and £20,000 in 2028. We ensure you’re fully compliant with MTD-ready software and quarterly filing.
What expenses can I claim?
Allowable expenses vary by business type. Common deductions include: office costs, travel, equipment, professional fees, phone/internet, insurance, and training. Landlords can claim mortgage interest (restricted), repairs, and agent fees. We review your situation to maximise legitimate deductions.
Can you help if I have overdue tax returns?
Yes. We regularly help clients catch up on overdue returns. It’s better to file late than not at all—HMRC penalties increase over time. We’ll work through your backlog efficiently and liaise with HMRC if needed to minimise penalties.

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